Aussie Transit Solutions - Your Trusted Transit Partner in Australia

This Privacy Policy describes how Aussie Transit Solutions (referred to as "we," "us," or "our") collects, uses, and shares personal information when you use our site and services. Aussie Transit Solutions is located at 12 Banksia Avenue, Level 3, Melbourne, Victoria, 3000, Australia. We provide transportation and transfer services including airport shuttles, private car services, tour transportation, and corporate travel management. These services include airport transfers, corporate travel, group transportation, private charters, and accessible transport.

Information We Collect

We collect personal information from you when you use our site, book a service, contact us, or otherwise interact with our online platform. The types of personal information we collect may include:

**Contact Information:** Your name, address, telephone number, and email address.
**Booking Information:** Details related to your bookings, such as travel dates, times, pick-up and drop-off locations, flight details, passenger names, and any special requirements.
**Payment Information:** Credit card details or other payment information necessary to process your bookings. Note that we use secure payment gateways, and we do not directly store your credit card details.
**Device and Usage Information:** Information about the devices you use to access our site and your use of our site, such as your IP address, browser type, operating system, referring URLs, pages visited, and search terms.
**Communication Information:** Records of your communications with us, including emails, phone calls, and online form submissions.
**Location Data:** Where required to provide the service, we may collect precise location data via our application or devices used to provide the transport.
**Cookies and Similar Technologies:** We use cookies and similar technologies to collect information about your browsing activity on our site. You can control cookies through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

**Providing and Improving Services:** To provide the services you request, process your bookings, manage your account, and improve our services.
**Customer Support:** To respond to your inquiries, resolve disputes, and provide customer support.
**Personalization:** To personalize your experience on our site, such as recommending services or tailoring content to your interests.
**Marketing and Communications:** To send you promotional emails, newsletters, and other marketing communications about our services. You can opt out of these communications at any time.
**Analytics:** To analyze trends and usage of our site and services, and to improve our site and services.
**Legal Compliance:** To comply with applicable laws, regulations, and legal processes.
**Security:** To protect the security and integrity of our site and services.

Sharing Your Information

We may share your personal information with the following types of third parties:

**Service Providers:** We share information with third-party service providers who help us provide and improve our services, such as payment processors, cloud hosting providers, customer support providers, and marketing service providers.
**Transportation Partners:** We share booking information with our transportation partners (e.g., drivers, shuttle companies) to facilitate your transportation.
**Legal Authorities:** We may disclose information to legal authorities if required by law or legal process.
**Business Transfers:** In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your information to the acquiring entity.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Using encryption to protect sensitive data.
Implementing access controls to limit who can access your information.
Regularly monitoring our systems for security vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Your Rights

You have certain rights regarding your personal information, including the following:

**Access:** You have the right to access the personal information we hold about you.
**Correction:** You have the right to correct any inaccurate or incomplete personal information we hold about you.
**Deletion:** You have the right to request that we delete your personal information, subject to certain exceptions.
**Objection:** You have the right to object to the processing of your personal information for certain purposes, such as marketing.
**Restriction:** You have the right to restrict the processing of your personal information in certain circumstances.
**Data Portability:** You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.

To exercise these rights, please contact us using the contact information provided below.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activity on our site. Cookies are small text files that are stored on your device when you visit a website. We use cookies for the following purposes:

**Essential Cookies:** These cookies are necessary to enable you to use our site and services.
**Performance Cookies:** These cookies collect information about how you use our site, such as which pages you visit most often.
**Functionality Cookies:** These cookies allow us to remember your preferences and personalize your experience on our site.
**Advertising Cookies:** These cookies are used to deliver advertisements that are relevant to your interests.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use our site and services.

Links to Third-Party Websites

Our site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of these websites before providing them with your personal information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our site. Your continued use of our site after the changes are posted constitutes your acceptance of the revised Privacy Policy.

If you have any questions or concerns about this Privacy Policy, please contact us at:

Aussie Transit Solutions 12 Banksia Avenue, Level 3, Melbourne, Victoria, 3000 Australia